COVID-19 Update: Uninterrupted support - We're here to help!
Slider

Knowledgebase

Step by step guides, videos tutorials and technical information

Slider

The Document Receive function automatically imports transcribed documents received via e-mail or FTP into the Dictation Module's Document Tray folder to manage documents.
For this function to work you must have either E-mail or FTP profile configured with the Dictation Module. Please click here to configure E-mail or click here to configure FTP.

How to enable the Document Receive function

how to enable the document receive function r7

  • Click on Tools > Options > Workflow > Receive. Ensure the E-mail or FTP is ticked.
  • If you wish to be notified for when a new document has arrived tick the box "Enable notification for new document".
  • If you wish to be able to see if a document is overdue for a dictation then tick the box for Overdue Transcription then set how many hours before a transcription is deemed overdue.

How to enable the Document Receive function 1

Apply these settings then follow the additional instructions below.

  • Click Tools > Options > E-mail/FTP > Send/Receive.
  • Enable the tick-box Automatically receive documents and set the interval at which the application should check for new documents received via E-mail or FTP.

How to enable the Document Receive function 2

  • Click Apply and OK to save the changes to the settings.

Get in touch!

 

Photo 0345 521 8588 UK
Photo 00 44 1582 483320 ROI
Photo 00800 7000 1000 EMEA

 

                       
Slider