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ICA Client is not installed

When installing the Citrix client driver on the client PC you may get the error message "ICA Client is not installed".

ICA Client 1

Please check the following:

  • The Citrix Receiver/Workspace is installed by checking Programs and Features.
  • If the Citrix Receiver/Workspace is already installed then ensure there are files in the following location C:\Program Files (x86)\Citrix\ICA Client. If the location is an empty folder then this would suggest it has been installed by a non admin user, which the ICA client will reside in %USERPROFILE%\AppData\Local\Citrix\ICA Client. We would recommend re-installing the Citrix Receiver/Workspace as the administrator. Please see reference article

ICA Client 2

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