With ODMS Patch 5 or above installed you can specify which Outlook folder to be blacklisted so it doesn't get scanned by the Olympus software.

You can download the latest patch from the downloads below.

Please note this article goes through modifying the registry we would recommend backing up the registry before making any changes, as serious problems can occur if you incorrectly modify the registry.

This resolves the following issues: 

  1. Send/Receive process hanging in the background.
  2. Software not responding when you click OK to send.
  3. Dictations getting stuck in the outbox.
  • To blacklist a folder you need to find out the Outlook folder GUID by running the ODMS log tool found in C:\Program Files (x86)\OLYMPUS\ODMS_R6\DM_TM

 how to blacklist an outlook folder to not be scanned 1blur

  • Check all the boxes and start the log.
  • Launch the software and replicate the issue.
  • Go to the specified output path in the log.
  • Check the E-mail/FTP log and search for the GUID.

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  • Launch the Registry Editor and add the following key below. 
    • [HKEY_CURRENT_USER\Software\Olympus\ODMSR6\OutlookSkipFolder]
  • Next add the string value then enter the folder name and the GUID value as shown in the example below.

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  • The specified folder will now be blacklisted so it will no longer be scanned. You can check the software logs to confirm if it has been blacklisted as shown below.

how to blacklist an outlook folder to not be scanned 4

File
Version
Created
ODMS 7.2.0 Patch 5 Patch 5 2019-06-03 08:40:40
File
Version
Created
File Downloader 6.4.0 Patch 1 1 2018-07-06 12:37:52
ODMS 6.4.0 Notify Option Patch 6.4.0 2018-10-02 08:03:38
ODMS 6.4.0 Patch 16 16 2018-07-06 09:04:52
ODMS 6.4.0 Patch 19 19 2018-09-06 06:58:53
ODMS 6.4.0 Patch 20 20 2019-02-06 09:30:49
SCP 6.4.0 Patch 5 5 2018-07-06 12:45:19