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Knowledgebase

Step by step guides, videos tutorials and technical information

SCP Client Installation Guide

This article goes through the installation process for the SCP client.

Converting Dictations in ODMS R7

This article goes into detail with how to convert Dictations in the Olympus Dictation Management System ODMS R7.

Notification Settings

This article goes through the notification settings found in the ODMS R7 Transcription Module.

A program is trying to send an e-mail message on your behalf

This article goes through how to resolve the warning message when Olympus software is sending an email on your behalf in Outlook

Citrix/TS Client Virtual Driver Installation

This guide goes through installing the Citrix or Terminal Services client virtual driver on a client PC for a Citrix XenApp or Remote Desktop Services (Terminal Services) environments.

Upgrading to ODMS R7 (Standalone)

This article details how to upgrade from ODMS R6 to ODMS R7. Upgrading allows you to keep your user profiles and settings when changing to a new version of the ODMS software.

Terminal Services or Citrix is supported only with Workgroup System

This article explains the error message when you try to launch the ODMS software while in a Remote Desktop Connection, Citrix session or VMware session.

Options are greyed out

This articles goes through the options being greyed out when you try to configure the ODMS settings.

Device not recognising over Citrix

This guide goes through how to troubleshoot the device recognition issues over Citrix.

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