If you have any queries we are still available to assist you during these uncertain times.


Step by step guides, videos tutorials and technical information


When files are sent to a typist by email or FTP , the files will arrive at their email inbox or the FTP server. In order for the files to be imported into the Transcription Module automatically, the Dictation Receive function must be enabled.

Note: This function requires a working email/FTP profile to be configured within ODMS. See Email setup guide here for instructions or see FTP setup guide here for instructions.

automatically receive dictation via email or ftp r7

How to enable the Dictation Receive function

  • Click "Tools" > "Options" > "Workflow" > "Receive".
  • Tick the method and the profile you want to use to receive files.

Automatically receive dictations 1

  • Click on "Tools" > "Options" > "E-mail/FTP" > "Send/Receive".
  • Tick the box "Receive dictations automatically" and set the time interval at which the software should check for new files.

Automatically receive dictations 2

  • Click Apply and OK to save the changes.
  • You will now receive the dictations sent via email or FTP in the software and this will be indicated in the sender column.

Automatically receive dictations 3

Get in touch!


Photo 0345 521 8588 UK
Photo 00 44 1582 483320 ROI
Photo 00800 7000 1000 EMEA