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An error occurred during the process of authenticating the license

This article goes through how to resolve the below license error message when launching ODMS R7 in Workgroup mode.

Error Code00000005

This error means that this user has not been assigned a role in the SCP. The administrator will need to log in to the SCP and assign the user a Dictation or Transcription role for more details please follow the guide on Managing User/Group Settings R7.


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