COVID-19 Update: Uninterrupted support - We're here to help!


Step by step guides, videos tutorials and technical information


This article goes through the File Downloader Settings that are available in the SCP Client.

Read more: SCP Client File Downloader Settings

This article goes through the installation process for the SCP client.

Read more: SCP Client Installation Guide

This article goes into detail with how to convert Dictations in the Olympus Dictation Management System ODMS R7.

Read more: Converting Dictations in ODMS R7

This article goes through the notification settings found in the ODMS R7 Transcription Module.

Read more: Notification Settings

This article goes through how to resolve the warning message when Olympus software is sending an email on your behalf in Outlook

Read more: A program is trying to send an e-mail message on your behalf

This guide goes through installing the Citrix or Terminal Services client virtual driver on a client PC for a Citrix XenApp or Remote Desktop Services (Terminal Services) environments.

Read more: Citrix/TS Client Virtual Driver Installation

This article details how to upgrade from ODMS R6 to ODMS R7. Upgrading allows you to keep your user profiles and settings when changing to a new version of the ODMS software.

Read more: Upgrading to ODMS R7 (Standalone)

This article explains the error message when you try to launch the ODMS software while in a Remote Desktop Connection, Citrix session or VMware session.

Read more: Terminal Services or Citrix is supported only with Workgroup System

This articles goes through the options being greyed out when you try to configure the ODMS settings.

Read more: Options are greyed out

This guide goes through how to troubleshoot the device recognition issues over Citrix.

Read more: Device not recognising over Citrix

Get in touch!


Photo 0345 521 8588 UK
Photo 00 44 1582 483320 ROI
Photo 00800 7000 1000 EMEA