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Knowledgebase

Step by step guides, videos tutorials and technical information

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This article goes into detail with how to convert Dictations in the Olympus Dictation Management System ODMS R7.

Read more: Converting Dictations in ODMS R7

This article goes through the notification settings found in the ODMS R7 Transcription Module.

Read more: Notification Settings

This article goes through how to resolve the warning message when Olympus software is sending an email on your behalf in Outlook

Read more: A program is trying to send an e-mail message on your behalf

This guide goes through installing the Citrix or Terminal Services client virtual driver on a client PC for a Citrix XenApp or Remote Desktop Services (Terminal Services) environments.

Read more: Citrix/TS Client Virtual Driver Installation

This article details how to upgrade from ODMS R6 to ODMS R7. Upgrading allows you to keep your user profiles and settings when changing to a new version of the ODMS software.

Read more: Upgrading to ODMS R7 (Standalone)

This article explains the error message when you try to launch the ODMS software while in a Remote Desktop Connection, Citrix session or VMware session.

Read more: Terminal Services or Citrix is supported only with Workgroup System

This articles goes through the options being greyed out when you try to configure the ODMS settings.

Read more: Options are greyed out

This guide goes through how to troubleshoot the device recognition issues over Citrix.

Read more: Device not recognising over Citrix

This article goes through how to resolve the below license error message when launching ODMS R7 in Workgroup mode.

Read more: An error occurred during the process of authenticating the license

This article goes through how to configure the Device Detector setting. 

Read more: Device Detector Setting

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