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Knowledgebase

Step by step guides, videos tutorials and technical information

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Click Read More to find out how to change the port number for the R7 Web SCP...

Read more: How to change the Port Number for the SCP

If you have an issue with the play button flashing and not playing while in the Direct Recording Window, but playback works fine in the Main Window then please continue reading this article.

Read more: Can't play in Direct Recording Window

This article goes through the File Downloader Settings that are available in the SCP Client.

Read more: SCP Client File Downloader Settings

This article goes through the installation process for the SCP client.

Read more: SCP Client Installation Guide

This article goes into detail with how to convert Dictations in the Olympus Dictation Management System ODMS R7.

Read more: Converting Dictations in ODMS R7

This article goes through the notification settings found in the ODMS R7 Transcription Module.

Read more: Notification Settings

This article goes through how to resolve the warning message when Olympus software is sending an email on your behalf in Outlook

Read more: A program is trying to send an e-mail message on your behalf

This guide goes through installing the Citrix or Terminal Services client virtual driver on a client PC for a Citrix XenApp or Remote Desktop Services (Terminal Services) environments.

Read more: Citrix/TS Client Virtual Driver Installation

This article details how to upgrade from ODMS R6 to ODMS R7. Upgrading allows you to keep your user profiles and settings when changing to a new version of the ODMS software.

Read more: Upgrading to ODMS R7 (Standalone)

This article explains the error message when you try to launch the ODMS software while in a Remote Desktop Connection, Citrix session or VMware session.

Read more: Terminal Services or Citrix is supported only with Workgroup System

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