If you are unable to play dictations because your play button is greyed out, follow the article below.
This article will document how to resolve the License exceeded maximum number of users error...
This article explains how to clear a corrupt user profile.
When loading the Olympus software you may get an error occur saying "The application will be terminated because the user profile is corrupt" then closes.
Alternatively the software may not open at all when you double click on the application.