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Knowledgebase

Step by step guides, videos tutorials and technical information

Play Button Flashes and Doesn't Play

If you experience an issue when pressing the play pedal or clicking on the play button but nothing happens then please follow the steps below to troubleshoot the issue.

License key registry location

Below locations are for 64-bit computers. For 32-bit computers its the same path but you don't go to WOW6432Node so you just go to Olympus.

How to download and extract a ZIP file

How to download and extract the contents of a ZIP file...

Error 1311 during the installation

When installing the software you may get the error message “Error 1311 Source file not found: [drive]:\[product name][product version]\data1.cab. Verify that the file exists and that you can access it.”

CustomConfig and DefaultConfig files

This article will detail how to create a CustomConfig file and a DefaultConfig file.

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