Knowledgebase

Step by step guides, videos tutorials and technical information

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If you have recently downloaded the latest firmware for the recorder, you may experience a rare occurence where it may get stuck restarting and preparing firmware update. Please follow the steps below to fix this issue.

Read more: DS-9500/DS-9000/DS-2600 recorder stuck restarting and preparing firmware update

This guide goes through how to change the recording format on the following recorders DS-9500,DS-9000 and DS-2600. 

Read more: Change Recording Format for DS-9500/DS-9000/DS-2600

This article goes through how to setup your DS9500 recorder to download dictations to a network share using the Ethernet cable.

Read more: Download dictations using the Ethernet cable

This article describes what ODI.BIN files are and how to change them...

Read more: How to change ODI.BIN files

This guide goes through the email settings on the DS-9500 recorder where you can select an email profile to use, add or remove an email recipient.

Read more: Email settings on the DS-9500

This guide goes through how to connect to a WiFi network on the recorder. 

Read more: Connect to a WiFi network on the DS-9500

See instructions on removing the MicroSD card in the guide below...

Read more: Removing the MicroSD - DS7000/DS3500

This guide goes through how to configure the Rev skip function on the DS-9500 or DS-9000.

Read more: Configure Rev Skip on DS-9500/DS-9000

For this guide, Worktype IDs must have already been added to the Workflow section. See our Worktype IDs article for instructions.

Read more: Add Worktype IDs to a DS-9500/DS-9000

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