Annual support for Professional range products.

Experience technical support the way it should be;

Professional, Efficient and Effective.

Olympus Professional Dictation Systems are designed to evolve with your business. As time passes, and your business develops, strain is often put on your IT infrastructure. With rapid advancements in technology and the changing working practices, you can be assured that your dictation system remains reliable and stable to cope with these demands.

To protect your investment, Olympus offer a cost effective and dependable team of professionals to assist and maintain the system. Platinum Support Assurance covers all support incidents for hardware and software diagnosis, troubleshooting and issue isolation for Olympus professional products. Charged on a rolling annual basis, this Platinum Support Assurance package features:

Full UK based telephone and e-mail support with case management

Remote assistance technologies

Hardware support included

Subscription to technical news feed

Status call from an engineer ensuring system health every 2 months

Automatic notification of software updates and access to pre-release versions

Disaster recovery assistance

Migration assistance

Direct manufacturer support

Platinum Support Assurance covers an unlimited number of support incidents for hardware and software diagnosis, troubleshooting and issue isolation for Olympus professional products. PSA is charged per user on an annual basis.

Cover for just £4.17 / user / month

Prerequisites

Clients must have completed the following steps to qualify for ongoing annual support

• Technical Consultation and/or installation performed by Olympus

• Full Technical Evaluation

• No existing issues (refer to SLA for details)

• Olympus Volume License

Industry leading support for up to 4 years...

What do I do next?

Select "Request Service Now" from below.. We'll contact you and talk you through the next steps.