Remote Assistance

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  • Technical Support

    OPDSUPPORT works in partnership with Olympus to provide unparalleled technical support for Olympus Professional Dictation solutions.

    Experiencing an issue or simply have a few questions, please contact us we’re here to help.

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  • Licensing

    Trouble keeping track of your user’s licenses?

    Convert your professional licenses into one electronic volume license (OVL) and benefit from the automated license distribution with a central License Manager.

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  • Developer Resources

    The Olympus Audio SDK is designed around you, so whether you require a native solution or pre-built integrations for professional dictation devices and DSS functions; Olympus can suit your needs.

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  • Services

    Tailored services are available for those who want the reassurance of knowing that their dictation system is being implemented and supported by the experts. Our services are based on a wealth of knowledge and are handled by approachable, professional technicians who will be able to add insight and expertise to your dictation project.

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  • Configuration Assistance

    Brought a new computer or simply want to get the most out of your Olympus Dictation Software? With our One to One service we will configure all the essential settings, design a workflow that suits you and get you working within the hour.

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Latest News

Repair Service Changes

Effective from the 1st April 2016, the following repair services will be offered by our dedicated repair centre.

  • Warranty Repairs
  • Chargeable Repairs
  • Device Unlocking
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Olympus Transcription Citrix Ready

Olympus is pleased to announce the Olympus Transcription Kits are Citrix Ready.

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End of Support for DSS Player Pro R5

As of January 2016 the Olympus DSS Player Pro Release 5 software is no longer supported by Olympus.

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Two typists can transcribe the same file

When a typist begins transcribing a file, the file status is changed to 'In Progress'. Any users trying to access the file should receive an error stating the file is already being transcribed. However, under certain circumstances, it is possible for two typist to transcribe the same file.

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Foot Switch Configuration Tool Guide

This article will document how to use the foot switch configuration tool...

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How to Lock Pedals on a Foot Switch

This article will document how you can lock pedals on a RS-31(H) Foot Switch.

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